New Caledonia

Objective : set up the AP+ Cargo Community System for the port of Nouméa in New Caledonia

AP+ launch : 9 April 2013

Signing of the framework agreement : 10 April 2013, between MGI and the New Caledonia Maritime and Port Federation (UMEP)


  • Types of traffic: containers, bulk goods, home removals
  • Port traffic in 2013: 50,000 import TEUs and 44,000 export TEUs
  •  Port entities: shipping companies, freight forwarders, terminal operators
  •  Management of the maximum demurrage time and calculation of warehousing tax

Project leader : the Maritime and Port Federation (UMEP) and GIPANC (New Caledonia Port and Airport IT Management)


  • The various bodies in the Nouméa port community
  • The Port of Nouméa (PAN)
  •  New Caledonia regional customs authority


  • Uniting all the stakeholders around the project
  • Creation of a local organisation - GIPANC - in March 2013, on the initiative of the UMEP and the Chamber of Commerce and Industry
  • This organisation comprises 4 people available to monitor the project and support users


  • Audit

An audit into port processes revealed the specific features of the Port of Nouméa. 80% of the needs identified during the audit were already integrated in AP+.
The customs authority uses the Sydonia system for customs clearance and a special Sydonia module for managing transport manifests.

One of the unique features of the Port of Nouméa is the application of a tax known as "warehousing tax", payable once the tax exemption deadline has been exceeded, in order to reduce dockside demurrage times. This feature was integrated as an AP+ function for the Nouméa port community.

  • Information Technology
    • Interfaces with terminal operator private systems, such as OSCAR, TIDEWORKS and other systems used by shipping agents.
    • A local service provider was selected to host the system (installation and transfer of skills). Coordination and maintenance is performed remotely by MGI from Marseille.

  • Training
    • Number of companies trained: 34
    • Number of people trained: 73 in 2013 (shipping agents, freight forwarding agents, carriers, terminal operators, customs staff, port authority)


  • More reliable and secure information
  • Productivity gains through forward-looking goods management
  • A port community working together using its Cargo Community System


  • Optimisation of the transport command process
  • Creation of an unloading report for each batch


After one year's operating experience, the port community and GIPANC produced and validated a quality charter. The various bodies in the Nouméa port community are collectively committed to following the guide of best practice in the port.

This successful experience encouraged all port users to implement AirPort+ in Tontouta. An audit into airport processes will be performed before implementation.